Return/Cancellation policy:

Once the products are shipped no returns will be accepted unless the below mentioned points are stand true,.

Considerable defects:

  • Incorrect length (instead of what is mentioned in the product description)
  • Tear in the saree
  • Missing Blouse Piece

What cannot be considered as defects:

As all our products are handwoven, you will still find some weaving inconsistencies which cannot be considered as a defect.
And there is no perfect method to categorize if a weaving inconsistency is a defect. The below points come under weaving inconsistency and not a defect.

  • The uneven threads connecting the border to the body and the pallu.
  • Slubs-threads bundled together in tiny knots.
  • Minute Needle gaps in and around the motifs
  • Somtimes the dyed thread runs over the zari threads in the pallu giving an impression of color bleeding. But that is not considered as a defect as that is quite common when connecting the pallu with the body of the saree.
  • We name the color of the saree based on the color threads used in warp and weft. When two colors meet, the mix will give an impression of an entirely different color.
    Return/exchange is denied to deviations in color from the product displayed to
    the product you received. We make sure to provide all the pictures taken in mild studio lights and in the Day light, but cameras cannot play justice all the time.

Returns/Cancellation cannot be processed if the customer dislikes the product or changes his/her mind after placing the order.

Despite our best efforts, if you find the product is damaged kindly email the customer care for return procedure within 24hrs
of delivery. The right to accept a return is solely the decision of Shastik Sarees.

Once the Shastik Sarees team decides to accept the request, it shall take a week’s time to refund or exchange. All the
returning or exchanging shipping charges should be paid by the Customers. Please ensure that sarees are returned in its original condition and packaging to get your full credit. Lastly, the exchange facility shall only be provided once for all.

Shastik Sarees assures that we have a robust quality check team that goes through each product meticulously to ensure
you get only the best quality products!

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